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3 ways to leverage analytics solutions to enhance the customer experience

Yoganand Sundararajan, Senior Manager, Business Consulting at Virtusa

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The billing (claims) data of healthcare providers for the United States Medicare Program, which is considered to be one of the most important healthcare programs to be held private for almost 35 years, was made available to the public just a couple of weeks ago on April 9.

Keep a watchful eye on remote claims processor engagement

Dan Enthoven, Enkata

Dan Enthoven's picture

Many claims processing organizations rely on distributed workforces to save costs on office space, increase their access to labor, and have a broader talent pool to recruit out of. There are plenty of benefits of this approach, but there are also risks.

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